How do Bongopass credits work?
After you purchase a ticket, you will receive your own unique event link to that event. For every friend that makes a purchase from your unique event link, you will receive credit that you can use towards any future event. Check your event dashboard after you purchase a ticket to learn more.
What will friends see when I share my unique event link?
When your friends open your unique event link, they will see a message letting them know they have been invited by you, along with the event details. They will also be able to see the names of the individuals who have purchased a ticket through your link.
I can't access my account.
If your Google and Facebook accounts use different emails, Bongopass will have created two different accounts if you signed up with both social accounts in the past. Please check which email/social account you first signed up with.
How many tickets can I purchase to an event?
Everyone is limited to one ticket per event.
What do I bring to the event once I've purchased my ticket?
If you purchased a ticket, all you need to bring is a verified government ID so we know it's you.
Can I change or return my ticket?
Tickets are non-refundable, non-transferable and cannot be changed for other tickets, as mentioned at the checkout page.
The event was cancelled. What should I do now?
You will be informed by the event host or the Bongopass team about your next steps. You will have the choice to be given a refund or attend the event on a rescheduled date.